Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Your order will be shipped in 1-2 business days after your purchase and you will receive it in 2-4 business days.
We do ship our orders worldwide with FedEx except for Europe, we do work with DHL for orders which will go to Europe.
We do accept custom metal orders but we don’t accept custom print orders.
Our deadline for custom orders is 12 business days but most of the time we are dispatching them in 3-5 business days.
Most of our design is painted with electrostatic black paint but if you message us about the color option you would like. We can customize its color for a little amount of extra.
We will send the tracking number to you via email after your order has been dispatched. You can track your order from FedEx’s official website or DHL’s official website.
We do accept returns in the first 30 days after your purchase but unfortunately, we don’t accept returns on orders which have gone 30 days after the purchase. But if you like to return your order because you didn’t like it the shipment costs are non-refundable.
Unfortunately, these kind of things are happening occasionally, but don’t worry we can send a replacement or according to damage and if you accept we can give you a partial refund
We are trying to keep our designs stocked all the time but rarely we can go out of stock on some designs. If that happens just wait a couple of days or contact us via email@example.com so we can fasten the things up.
Any sort of shipping cost is non-refundable on returns.